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SUE DILL CALLOWAY, RN, MSN, JD


Sue Dill Calloway, R.N., M.S.N, J.D. is a nurse attorney and President of Patient Safety and Healthcare Consulting and Education. She is also the past Chief Learning Officer for the Emergency Medicine Patient Safety Foundation and a current board member.  She was a director for risk management and patient safety for five years for the Doctors Company. She was the past VP of Legal Services at a community hospital in addition to being the Privacy Officer and the Compliance Officer.  She worked for over 8 years as the Director of Risk Management and Health Policy for the Ohio Hospital Association.  She was also the immediate past director of hospital patient safety and risk management for The Doctors Insurance Company in Columbus area for five years.  She does frequent lectures on legal and risk management issues and writes numerous publications.

Sue has been a medico-legal consultant for over 30 years. She has done many educational programs for nurses, physicians, and other health care providers on topics such as nursing law, ethics and nursing, malpractice prevention, HIPAA medical record confidentiality, EMTALA anti-dumping law, Joint Commission issues, CMS issues, documentation, medication errors, medical errors, documentation, pain management, federal laws for nursing, sentinel events, MRI Safety, Legal Issues in Surgery, patient safety and other similar topics.  She is a leading expert in the country on CMS hospital CoPs issues and does over 250 educational programs per year.  She was the first one in the country to be a certified professional in CMS.  She also teaches the course for the CMS certification program.

She also writes many articles for Briefing on the Joint Commission. She also writes articles on ambulatory surgery and present educational programs on ambulatory surgery issues. She was affiliated with Mount Carmel College of Nursing as an adjunct nursing professor for over seventeen years. She was also a trial attorney for eight years defending nurses, physicians and healthcare facilities.

She has been employed in the nursing profession for more than 30 years.  Ms. Calloway has legal experience in medical malpractice defense for physicians, nurses and other health professionals.  She is also certified in healthcare risk management by the American Society of Healthcare Risk Managers.

Ms. Calloway received her AD in nursing from Central Ohio Technical College, her BA, BSN, MSN (summa cum laude) and JD (with honors) degrees are from Capital University in Columbus.  She is a member of many professional organizations. She has a certificate in insurance from the American Insurance Institute.

Featured Presentations

  • EMTALA (2 part series)
  • EMTALA On Call physician Responsibility
  • CMS CoP series on the following:
    • CMS New radiology and nuclear medicine guidelines (rewritten July 2015)
    • IMPACT Law and Proposed Changes to Discharge Planning Standards and Forms 2016 (Important)
    • CMS Revised Pharmacy Hospital CoPs 2016 (new)
    • Restraint and Seclusion (most problematic standard for hospitals)
    • Grievances (3rd most problematic standard)
    • Medical Records Chapter
    • Nursing Services Standards (many changes)
    • Dietary with 2015 changes
    • Medication Administration and Management, IV and Blood, and Safe Opioid Use
    • CMS Hospital CoP Changes (2014 & 2015) MS, Board, Dietary, Radiology, Outpatient etc.
    • CMS Revised Radiology standards & Nuclear Medicine July 2015
    • CMS Final QAPI standard and worksheet for Hospitals
    • CMS  Final Worksheet on Discharge Planning or DP standards with worksheet for Hospitals
    • CMS Hospital Final Worksheet for Infection Control (2 hours)
    • CMS IV and Blood Management Standards 2015
    • CMS Board and Medical Staff Changes
    • Anesthesia
    • Surgery, PACU, & Anesthesia (2 hours)
    • Infection Control & IC Worksheets (2 hours)
    • Discharge Planning standard and Worksheet
    • Ligature Risks: Ensuring Compliance with the CMS Hospital CoPs and TJC Requirements
    • Standing Orders, Protocols, Pre-printed Orders
    • Pharmacy & Medication Management
    • Contract Management; CMS and TJC and DNV
    • Informed Consent; Understanding CMS and TJC and DNV
    • Advance Directives’ CMS and TJC and DNV
    • Patient Rights (2 hours and top problematic standard)
    • Timing of Medication and Medication Administration
    • Visitation
    • 4 part CMS  CoP (2 hours each) or 4 part
    • 4 part CMS Critical Access Program (2 hours each)
    • Telemedicine standards
    • Verbal Orders
    • History and Physicals
    • Utilization Review

Speaker Topics

  • Governance
  • Hospital/Physician Relations and Clinical Integration
  • Leadership
  • Legal Issues and Ethics
  • Performance Improvement
  • Quality and Patient Safety

Speaker Type

  • Breakout Presenter
  • Webinar Presenter