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JOHN J. NANCE, JD

Over the past few years, John J. Nance has emerged as a key thought leader in American health care. As a dynamic and internationally known innovator, he brings a rich and varied professional background to the task of helping doctors, administrators, boards, and front-line staff survive and prosper during the most profoundly challenging upheaval in the history of modern medicine.

John Nance's 24 year history of medical leadership began with highly effective transfers of knowledge and tactics from high reliability industries (including commercial aviation and nuclear power generation) to health care. As one of the founding board members of the National Patient Safety Foundation (1997) and over the past seventeen years, John's deep knowledge of all aspects of the health care industry has driven his constant efforts to improve health care delivery, outcomes, and financial survivability as applied to hospital and health care institutions nationwide.  In the past few years his focus and leadership has shifted to helping institutions survive the unprecedented changes in reimbursement and public expectations being forced by the ACA and the crisis in healthcare costs. With his award winning and pivotal book, Why Hospitals Should Fly (American College of Healthcare Executives Book of the Year for 2009), and the sequel, Charting the Course in 2012, John and co-author Kathleen Bartholomew massively raised the bar on using the basics of human nature and human systems to guide the battle for survival in a "No Outcome, No Income" world.

Now spending an increasing percentage of his time working on deep cultural change through The Orca Institute, John continues to make enough time available for a limited number of in-person addresses, programs, and keynotes each year, driven by his long experience that effective systemic change is best sparked by the dynamic and often galvanizing effects of a major in-person presentation.

At the end of John’s presentation, participants will be able to:

  • Describe the most effective and immediate pathway to cutting costs without cutting services or outcomes.
  • Explain why the extreme urgency for change is driven by a collapsing financial model and cannot be successfully ignored.
  • Describe the effective impossibility of a hospital (or any other healthcare institution) surviving in the absence of sustained unified teamwork and standardization, and the vital role of sustained team leadership training.
  • Provide the basic pathway for gaining the enthusiastic and sustained support of physicians in adoption of best practices, use of team leadership methods, and minimization of variables.
  • Describe the successful hospital of the near future, and what changes had to be made to make it so.
  • Explain why direct, honest, transparent interaction with each institution's community will be literally the make-or-break element to survival.
  • Explain the seismic shift in dealing with potential medical malpractice liability, and how to effectively suit-proof your institution and physicians.

John, who is the author of 19 major books (including 13 international and New York times Bestselling novels), grew up in Dallas, where he earned his Bachelor’s Degree and a Juris Doctor Degree from SMU, and is still a licensed Texas attorney.  He is also a decorated Air Force pilot veteran of Vietnam and Operations Desert Storm/Desert Shield and a Lt. Colonel in the USAF Reserve, well known for his pioneering development of Air Force human factors flight safety education, and one of the civilian pioneers of Crew Resource Management (CRM).

As an internationally recognized air safety advocate, John is best known to North American television audiences as Aviation Analyst for ABC World News and Aviation Editor for Good Morning America.  Before joining ABC almost 20 years ago, John logged countless appearances on national shows such as Larry King Live, PBS Hour with Jim Lehrer, Oprah, NPR, Nova, the Today Show, and many others.

Speaker Topics

  • Capital and Financial Planning
  • Future of Health Care
  • Health Care Reform
  • Hospital/Physician Relations and Clinical Integration
  • Innovation and Change Management
  • Leadership
  • Legal Issues and Ethics
  • Organizational Culture
  • Performance Improvement
  • Quality and Patient Safety
  • Strategic Planning
  • Workforce Issues

Speaker Type

  • Breakout Presenter
  • Group Facilitator
  • Keynote Presenter
  • Presentation Moderator