A. Emerson Smith is a research sociologist, president of Metromark Healthcare Research Center, and a well-respected strategist, observer, speaker, and adviser to the health care industry.

He began his career as a medical sociologist at what is now the University of Texas Southwestern Medical Center in Dallas, where he worked with Parkland Memorial Hospital.  He was a medical sociologist at the NIMH Clinical Research Center in Fort Worth. He served as a research sociologist at the Emory University School of Medicine through the Georgia Mental Health Institute.  He joined the faculty of the School of Medicine at the University of South Carolina in Columbia, affiliated with Palmetto Health, as a clinical research associate professor of internal medicine.

He founded Metromark Market Research, Inc., a social science research and strategic planning company serving the healthcare industry in the U.S. and abroad for over 20 years.  He earned his BA from the University of Texas at Austin, his MA from Texas Christian University, and his PhD from Emory University.  He was Leverhulme Fellow at the University of Exeter in Devon, England UK.

He serves on the Institutional Review Board at Providence Health, evaluating clinical trial protocols.  He has served on the faculty of the Press Ganey Regional Education Workshops, and presents at national health care industry conferences. 

His presentations are both informative and entertaining – and encourage audience response.

Featured Presentations

Peeking Around the Corner:  The Future of Health and Health Care
What positive advances can we expect in 2030 and beyond?  
What control can we have today over the future of health and health care?
Reacting to Ratings: Do ratings really matter?
Hospital Compare, LeapFrog, Surgeon Scorecard, Central-Line Infections, Consumer Reports, HealthGrades, and more.  
How do patients, insurers, self-insured businesses, and health care providers use these ratings?
How should hospitals, physicians, patients, prospective patients, and providers use these ratings?

Health Care Today: Good, Bad and Ugly
What are the most positive features in the health care industry?
What needs the most improvement?  How can we respond to change?

Health Care Around the World: How does the U.S. compare?
France, Japan, the UK and Germany are in the World Health Organization’s top 25 health systems.  The U.S. is not.  What, if anything, can we learn from other countries?

Speaker Topics

  • Future of Health Care
  • Performance Improvement
  • Population Health
  • Quality and Patient Safety
  • Service Excellence

Speaker Type

  • Breakout Presenter
  • Keynote Presenter
  • Presentation Moderator