Christopher Hund, MFA – Sharing strategies to improve culture and communication, drive innovation and turn teams of experts into expert teams.

Chris Hund is a Director with American Hospital Association’s Center for Health Innovation and is part of the Health Research and Educational Trust. In his role, Chris focuses on the Center’s innovation, leadership and teamwork development programs. He is the director of AHA Team Training, which aims to create highly reliable organizations through improved teamwork and communication. He directed the AHA’s national work in TeamSTEPPS (Team Strategies and Tools to Enhance Performance and Patient Safety) under a contract with the Agency for Healthcare Research and Quality for seven years and is currently directing the work of TeamSTEPPS for Office-Based Care Online. Chris has also worked in a variety of projects to improve culture and drive innovation amongst teams across the health care spectrum through contracts with AHRQ, CDC, IHS and others. Before his decade of working in teaming, quality improvement and patient safety for the AHA, Chris worked in both the health care publishing and education sectors.

Featured Presentations

Working Better Together: Using Teamwork to Multiply Our Actions

Medical errors are the third leading cause of death in the United States. According to the Joint Commission 79% of those errors are caused by human factors issues and failures in communication and leadership. Coming together as a team has been shown to improve communication, make leadership a shared experience, and provide everyone with the situational awareness and mutual support they need to catch errors before they occur. Team training, specifically TeamSTEPPS® can help you and your team work better together.

In this presentation Chris Hund, director of AHA’s Team Training, will discuss practical ways of taking your team of experts and making them into an expert team. Teaming shouldn’t be considered yet another initiative. Instead, it should be thought of as a tool in your toolbox to tackle any challenge. While providing the essentials of TeamSTEPPS, Chris can make connections to what is important to your organization. He can provide a basic discussion on TeamSTEPPS or a workshop to help your organization get started on their journey to safer care. Other specific presentations can include:

  1. How TeamSTEPPS can practically support your efforts to becoming a highly reliable organization. The tools can be specifically connected to the main elements of what it takes to become a HRO.
  2. How patients and families can learn these tools to be on the same page and learn the same language as the patient care team. This makes them not only engaged, but actually teammates in care.
  3. How simple, low-resource games can be used to create affordable, quick, and effective training in teamwork.
  4. How different change management models can be blended to make teamwork last.

All of these sessions are highly interactive and can be tailored to the needs of your organization.

Speaker Topics

  • Innovation and Change Management
  • Leadership
  • Quality and Patient Safety
  • Workforce Issues

Speaker Type

  • Breakout Presenter
  • Group Facilitator
  • Keynote Presenter
  • Presentation Moderator